Frequently asked questions

LOCATION

The 4th Wall Theatre is located at 11 Baring Terrace, Strandon with the entrance off Devon Street East and approximately 60 metres from the corner on the right. The theatre houses an air-conditioned 102 seat cabaret table style auditorium and an upstairs Gallery holding 26 in two seater leather couches. Fully licensed Bar with a wide variety of drink options.
 

PARKING

There is plenty of car parking available at the 4th Wall Theatre in the well lit off street parking area at the rear of the theatre.  Additional off street parking encouraged within the LOGICAMS Ltd car park adjacent to the theatre which is monitored regularly by Security

You may wish to be dropped off and collected after a performance. Our box office staff can inform you of the duration of the performance. If you are arranging for a taxi to pick you up after the show, we recommend you pre-order for a shorter wait-time. Our box office or bar staff can call for a taxi for you or there is a phone that you can ask to use.

BOOK TICKETS

There are a number of ways to book

  • Phone box office on 0800 484 925 or email at info@4thwalltheatre.co.nz
  • Book online though website BOOK NOW link 
  • Payment is secure using a credit card via website through to ticket provider PATRONBASE which will then email receipt and ticket confirmation
  • To secure phone bookings, payment is required at least 48 hours prior to the performance.  The 4th Wall accepts all major credit cards, cheques and cash
  • We are also happy to arrange alternative payment options such as paying via internet banking 

BOOKING FEE

ABSOLUTELY NOT - Whether you book online or in person at the box office, there are NO HIDDEN COSTS! 

REFUNDS

It is a condition of purchase that tickets are non-refundable. However, if you give us more than 48 hours notice that you cannot make the performance you have booked for, we are always happy to arrange a credit against your ticket purchase to allow you to attend another performance or a full refund.

SEAT ALLOCATION 

When you book online you have two options -  "choose seats for me" or  "let me choose my seats" 
Most patrons choose their own seats and you will be seated in that specific seat as per your ticket.  This option only applies to the MAIN (standard) auditorium area

The Gallery is the upstairs two seat couch option so it is on a General Admission basis only.

BOX OFFICE HOURS

Friday 3:30pm - 5:30pm
Saturday 10:00am - 2:00pm 

Or by appointment 

TICKET COLLECTION

If you are collecting your tickets from the box office on the night of the performance, please ensure you arrive at the theatre 20 minutes before the performance is due to begin to ensure you have plenty of time.  If you wish to collect them prior to that, then attend the box office during our opening hours or phone in advance 0800 484 925 

SHOW TIMES

Dont forget to double check what time your performance starts
Some performance times will differ, therefore we recommend checking your ticket before your visit

EVENTS AND ENTERTAINMENT

Host your group at The 4th Wall and be immersed in the vibrant atmosphere and excitement of live theatre.
Whether you are looking to entertain clients or engage staff, we have event and entertainment options to suit your occasion.
At a special group booking rate, you will have the option of:

  • Catering if required 
  • Extensive bar facilities
  • Priority seating

For more information or to make a reservation please contact box office

VENUE HIRE

The theatre is available for hire oustside of scheduled performance dates, but only for events that are theatre based (eg: film fundraisers, Charity performance fundraisers, dance recitals) or any event that incorporates some form of theatrical based content.  If you have an event you want to talk to us about then email/phone
info@4thwalltheatre  0800 484 925

FOOD AND DRINK

Enrich your Theatre experience by enjoying the complimentary antapasto platters at the bar and the wide range of drink options before, during and after your show.

For specific shows there will be delicious platter options available to book in advance with your tickets
And in the winter months why not treat yourself with some delicious mulled wine
All tables are provided with Carafes of water and glasses and you are very welcome to take your drinks through to the tables while you watch the performance

ACCESSIBILITY

If you have particular seating requirements, please let us know when you make your booking and we will find the best seats for you. We will do our best to accommodate all seating requirements and requests
Level access is available to patrons with mobility restrictions. Wheelchair spaces are available in Row A with prior arrangement.

PHOTOS

Please do not take photos or videos inside the theatre, even for Snapchat. This is to protect the designs of each show and can disturb the performers and audience around you. We encourage you instead to take your photos in our foyer pre-or-post-show.

MOBILE PHONES 

To avoid disrupting the performance please remember to switch off your mobile phones. Please be aware the glow and vibration from your phone can disrupt fellow audience members around you and often the performers.

 

MORE QUESTIONS

Please don't hesitate to contact us on 0800 484 925, or by emailing us at info@4thwalltheatre.co.nz 

Contact 4th Wall Theatre

Mailing List

Enter your details below to join our mailing list.

© 2020 All rights reserved 4th Wall Theatre. Website by NYX | Login